feliXart

Service

Maintenance and Support

Keeping your live product healthy and current.

Software does not finish at launch. OS updates, security patches, growing load and shifting business needs all demand attention. Alongside our own projects we take over products other teams have left behind — starting with an assessment and a straight answer about what is urgent.

What it covers04

Regular updates

Dependency, security and platform compatibility updates.

Monitoring

Error and performance tracking, so we see problems before users do.

Handover

Reviewing and taking ownership of a codebase another team left.

Small improvements

Reserved monthly capacity for new features and refinements.

Process04
01

Assessment

A technical report on codebase, infrastructure and risk.

02

Prioritisation

Separating urgent, important and deferrable work.

03

Onboarding

Monitoring set up and a regular maintenance rhythm.

04

Ongoing

Monthly reporting and planned releases.

FAQ04
Will you take over someone else’s project?
Yes. We start with a paid review reporting the state of the codebase and its risks, then decide together whether to continue.
How is it priced?
Usually as fixed monthly capacity. If your needs are irregular we can also work per task.
How fast do you respond to emergencies?
Response times are written into the contract, with a priority channel for critical failures.
Can we contract for security updates only?
Yes, a smaller package limited to updates and monitoring is available.

Has your product been left unattended?

Let us review the codebase and report the state of it plainly.