Fasty Order — Ordering, Booking and Loyalty Platform

Takeaway orders, appointments and a loyalty scheme are usually three separate tools, and the customer meets all three as one business. The moment they disagree — a booked slot that is already full, points that have not landed — the staff absorb it.

We built a single web platform on Next.js and Firebase where the business runs ordering, bookings and loyalty together, and carried the customer side into a Flutter app where bookings, takeaway ordering and loyalty sit behind one interface, with real-time notifications and personalised campaigns driving return visits. Both sides read the same state, so every touchpoint gives the same answer.

The business runs the three from one place and the customer meets one consistent answer, whichever channel they arrive through. The mobile side reads the same state, so one app carries the whole customer relationship and campaigns reach people at the moment they can act on them. What disappears on the staff side is this: reconciling state across three tools, correcting a contradictory record by hand, and explaining to a customer which one was right.

We built the web platform for Fasty Order, giving businesses a detailed interface to manage appointments, loyalty programs, and orders alongside the mobile app. Real-time sync between web and mobile keeps operations consistent across every touchpoint, letting businesses run a connected, professional digital presence.